Website by Damian Synadinos


I've been helping "build better software and build software better" through testing since 1993. Since then, I've used various methods and tools in numerous roles at many companies in diverse industries. Below is a summary and some highlights of my career. For a downloadable version [PDF], click here, and for more information, please Contact Me.

Ineffable Solutions, 2016 - Current


  • Speaking, training, and consulting

  • Click here for a complete list of speaking engagements

Washington Prime Group, 2017 - 2017


  • Business Process analysis, improvement, and documentation


Infor/Milgrad, 2018 - 2018


  • Business Analysis, requirement elicitation & documentation

Washington Prime Group, 2018 - 2018


  • On-boarding document creation

Franklin County Municipal Court, 2018 - 2018


  • Business Analyst interview facilitation

Workstate Consulting, 2016 - 2016

QA Practice Lead

  • Created, developed, and led QA practice

Chemical Abstracts Service, 2016 - 2016

QA Team Lead

  • Assisted with QA transformation of SAFe implementation

  • On-boarding document creation

ImprovEdge, 2013 - 2016


  • Helped lead over twenty 1-8 hour presentations and workshops on topics such as Communication, Presentations, Networking, and Executive Presence for clients such as NBCUniversal, Cardinal Health, Becton Dickinson, Nationwide Insurance, and the Sierra Nevada Corporation 

Huntington Bancshares, 2013 - 2016

Enterprise Quality Metrics & Reporting Lead; QC Administrator

  • Defined quality and testing metrics and reporting standards for all IT teams

  • Maintained Quality Center for hundreds of users

ComResource, 2013 - 2013


Nationwide Insurance, 2013 - 2013

Test Manager

  • Managed requirement and test efforts for multi-million dollar Claims system

  • Led a team of 5 Business and Test Analysts using Agile methodology

Sogeti, 2012 - 2013

Sr. Consultant

Battelle Memorial Institute, 2012 - 2013

Test Specialist

  • Performed test tool evaluation

  • Created Test Center of Excellence documentation

Abercrombie & Fitch, 2012 - 2013

Test Manager

  • Conducted Test Estimations of multi-million dollar Warehouse and Order Management Systems

  • Interviewed, hired, and led a team of 4 onshore, contract resources

  • On-boarding document creation

NetJets, 2004 - 2012

Technical Quality Assurance Manager

  • Interviewed, hired, and led a team of 7 onshore and offshore, full-time and contract resources

  • Managed multi-year automated functional testing effort for multiple internal and external client-server and web applications

  • Managed more than 20 small-to-large automated performance testing efforts for a wide variety of applications 

  • Introduced and developed company-wide cross-training program

  • Participated in Non-functional Requirement definitions initiative

  • Helped improve hiring process

Sr. Technical Quality Analyst

  • Led QA/QC effort on multi-million dollar, customer-facing web application

  • Evaluated, trained, and administered Quality Center for all IT

Quality Analyst

  • Created and documented test automation standards

  • Led test automation efforts of internal cost accounting application

MindLeaders, 2003 - 2004

Software Test Specialist

  • Led automated performance testing efforts for online training and audio conversion applications, corporate website, and 3rd party online reference library software

Compuware, 2001 - 2003

Software Test Engineer

  • Led QA effort for Professional Services Resource Kit 

  • Enhanced Sales Forecasting spreadsheets

Sterling Commerce, 2001 - 2003

Software Test Engineer

  • Created and executed manual and automated performance testing suites for communications protocol converter, P2P data integration applications, and various system monitoring scripts

fourthchannel, 2000 - 2001

Software Test Engineer

  • Performed test tool evaluation

  • Created and maintained automated test suite for ecommerce website

Symix, 1997 - 2000

Quality Assurance Engineer

  • Helped establish and maintain QA department

  • Created and maintained manual and automated test suites for ERP and configuration applications

CompuServe, 1993 - 1997

Quality Test Specialist

  • Assisted with automated test suite development for communication application

  • Maintained defect tracking system