Website by Damian Synadinos

Individual Topics

The packaged offerings cover the topics below, and much, much more. Or, you can build your own offering by choosing individual topics that fit your needs and customize a session tailored to you!

  • Purpose: Is considering “why” before “what”, “how”, “who”, or “when” important? If so...why?

  • Models: What are models? What are their characteristics, benefits, and limitations?

  • Knowledge: What is explicit, implicit, and tacit knowledge? How are they different and why does it matter?

  • Requirements (Wants, Needs, & Expectations): What does it really mean to want something? To need something? What is the difference? What are different types of expectations? And what about ability, justifications, appropriateness, deservedness, and other considerations?

  • Trade-offs: Why is compromise important? What should you balance, and how?

  • Relativism: Why should you consider perspective?

  • Context: Do circumstances matter? And if so, why?

  • Algorithms and heuristics: What are different problem-solving approaches and when are they appropriate and useful?

  • Cognitive Biases: What are these mistakes in reasoning? How do they work, what are their effects, and how can you learn, identify, and manage them?

  • Communication: How do we share ideas?

    • Mechanics: How is information imparted and exchanged?

    • Miscommunication: What causes it? What are the effects? And how can you identify and avoid it?

    • Linguistics: Words matter. How can language help you better understand others and be better understood?

    • Semantics: Why is the relationship of words and meaning so important?

      • Who makes the rules? Which dictionary should you use? Is there a difference?

      • How are words made? How do they change?

      • What are literal and figurative meanings, and how can you identify each?

      • Why are some words/meaning disputed, and why is it important?

      • What are the advantages and disadvantages of labels (names, categories, stereotypes)?

      • What is reification, and how can it be harmful?

    • Shared languages: What are the benefits and limitations of a common language, and how is one created and shared?

    • Metaphor and analogy: How can understanding something in one context help understanding in another?

  • Team Building - A variety of enjoyable and educational exercises and activities emphasizing communication, collaboration, leadership, time and resource management, creativity, problem solving, and more.

  • Improv: How can principles of improvisation help in non-improv contexts?

    • Oops-ortunity: What is the value of looking for and finding the good in the bad? How do you do it and how should you react?

    • Today is the Day: How and when can focusing on the present be advantageous?

    • Create a Shared Reality: How can you effectively create a useful model?

    • Share a Created Reality: How can you best communicate a model with others?

    • Yes, And: How can agreeing and building on ideas be beneficial?

    • Explore & Heighten: How can reasonable & unreasonable reactions inspire?

    • Listen: What is the importance of listening? What is “whole body” listening?

    • No Driving: What are cognitive biases? How can you identify them, how do they affect you, and how can you manage them?

    • Wait for it…: What are the benefits of “pausing” and reflection, and when should you do it?

    • Questions: What are the advantages and disadvantages of different types and timing of questions?

    • The Spice of Life: What is visible and invisible diversity, and how can it help make a stronger team?

    • Know the Performers: What are the benefits of empathy and truly knowing your coworkers?

    • Know the Characters: What are the benefits of knowing your customer archetypes , and how to do it?

    • Focus on the Relationship: Why is emphasizing the relationship between characters essential?

    • Know the Audience: What are the benefits of perspective and knowing your customers?

    • Know the Environment: How can considering your physical and virtual working space help?

    • Get Ideas: What are different ways to generate ideas?

    • Contemplate Death: What are indicators of a good/bad performance, and what can you do about it?

    • Rehearsal: How important is practice to developing knowledge and skills