Website by Damian Synadinos

People
Uplift

 

A hasty transformation without proper considerations has unwanted effects.

Industry: Insurance

Organization: IT, development team

Size: 20

Case Study

 

Problems
A development team was in the middle of changing development methodologies. Some effects of this was poor quality, slow work, and low morale.

 

Actions
Investigations revealed that resources had undertaken new roles and responsibilities with insufficient knowledge or training of new processes and products.

 

Solutions
Training and documentation helped increase knowledge and skills, while continued coaching and mentoring helped increase confidence and trust.

 

Results
The uplift led to improved collaboration, efficiency, and higher quality work.