A retail company is slow to integrate new employees.
A hiring boom resulted in an influx of new salary and contract employees. However, the onboarding process was lengthy and led to productivity losses.
Through resource interviews and practice assessments, it was discovered that there was inconsistent and inadequate onboarding practices and documentation.
Through additional interviews and practice evaluations, the onboarding process was improved, documented, and communicated.
The improved, documented, and communicated onboarding practices allowed new hires to more quickly and effectively integrate into the organization and show productivity gains.